AI Product Leader · Abu Dhabi
Shivam Tiwari
Head of Product & AI · Ex-Lenskart · Founder-to-exit · Google AI Instructor
I build agentic AI for consumer scale. Full-stack ownership across model selection, evals, inference cost and the P&L behind them.
The gap between a demo and production is where most agent projects die.
Things I've shipped
Bugzy
WhatsApp AI gut-health coach with RAG and multi-turn memory. 200K+ users in 6 months.
→Goodsy
Multi-step agent with tool-use and human-in-the-loop. Resolves 65% of 24K monthly tickets.
→Face Shape AI
GPT-4 eyewear recommendation engine at Lenskart. Lifted conversion from 3% to 7.5%.
→Apli.ai
NLP job-matching platform scaled to 1,200+ institutions. Acquired by Edulab.
→Where I've built
Head of Product & AI · The Good Bug
Scaled Bugzy to 200K+ users and built the AI/Product org from 0 to 1.
Senior AI-Product Manager · Lenskart
Shipped the Face Shape AI recommendation engine and a $8B-IPO company's flagship AI features.
Cofounder & CEO · Apli.ai (acquired)
Built and exited an NLP hiring platform with 1,200+ institutions and 6.5L+ candidates.
Notes on AI products
The gap between an agent demo and production
Most agent projects die somewhere between the demo and the first real customer. Here is what actually closes that gap.
Your nutritionists should own your evals
The team most threatened by your AI agent is the team best positioned to define whether it is good enough. Here is how that turned into our …
Speaking, teaching & open source
What I'm focused on
- Leading Product & AI at The Good Bug
- Building AI products and consulting through Nexhumans
- Side projects: CallHome, Sparq and a macOS workflow agent
- Teaching AI product at Google for Startups and IIT Bombay
- Writing about agentic AI, evals and AI product strategy
Let's build something with agents.
Happy to talk about agentic AI, evals, AI product strategy, or founder stuff. The fastest way to reach me is LinkedIn.
Connect on LinkedIn